ACCAN recently submitted to Communications Alliance’s consultation on the review of the G596:2013 Communications Support for Emergency Response Industry Guideline (the Guideline).
The Guideline provides a procedure that facilitates cooperation between Pre-planned Service Providers, Secondary Service Providers, and Emergency Services Organisations in circumstances where pre-planned services are inadequate, and ad-hoc additional communications supports are requested by an Emergency Services Organisation.
ACCAN recommended that the Guideline be subject to a broader review which includes unpacking the usage and effectiveness of the Guideline over the last decade from the perspective of Emergency Services Organisations, Carriers, and Carriage Service Providers.
ACCAN also recommended that consideration be given toward turning the Guideline into an industry code due to the importance of the subject matter.
