ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts on the Fighting SMS Scams – What type of SMS sender ID registry should be introduced in Australia? consultation paper.

ACCAN supports the development of a SMS sender ID registry as a significant step towards improving outcomes for telecommunications consumers impacted by scams. ACCAN considers that the SMS sender ID registry should be mandatory and be developed and implemented before the end of 2024.

A mandatory SMS sender ID registry would:

• Significantly assist in reducing Australian scam losses.
• Provide a high level of protection for governments, consumers and business entities.
• Provide mutual benefits to senders and receivers of SMS messages by improving consumer confidence in SMS message communications.
• Be established to proportionally and efficiently allocate registry costs and membership expenses across organisations depending on the quantity of SMS messages sent.
• Be accompanied by new, mandatory requirements on telecommunications providers to comply with and facilitate the registry, with strong penalties for non-compliance.

Download:  SMS Sender ID Registry Submission3.87 MB

Download:  SMS Sender ID Registry Submission245.45 KB