ACCAN recently submitted to the Communications Alliance review of Industry Code C525:2017, regarding the Handling of Life Threatening or Unwelcome Communications.

After consulting with member organisations, ACCAN is not aware of any issues affecting consumers in relation to this Code, and as such, has recommended this Code continue unchanged.

Download:  Industry Code - C525 - life threatening and unwelcome communications84.03 KB

Download:  Industry Code - C525 - life threatening and unwelcome communications154.92 KB