The Department of Industry, Innovation and Science undertook a public consultation on Australia’s Ethics Framework in relation to Artificial Intelligence (AI).

ACCAN made a brief submission to this consultation. We outlined that consumer safeguards must be put in place to protect consumers from any unintended outcomes of new technology such as AI. We stated that compliance and enforcement procedures in relation to the ethical use of AI are necessary to protect consumers, as existing human rights, legislative and regulatory frameworks alone cannot completely protect consumers against unethical behaviour.

In our submission we also asked for greater consultation with consumers to ensure that new technologies such as AI are implemented ethically. We argued that inclusive design should be considered within the context of AI, for instance, as a way of ensuring that consumer input is embedded into the development, testing and review processes of AI, and to ensure that AI is as usable and accessible as possible.

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