Communications Alliance, the telecommunications industry association, is proposing that the industry code ACIF C609:2007 Priority Assistance For Life Threatening Medical Conditions be replaced with a guideline. ACCAN opposes replacing this long-standing consumer protection Code with a guideline. ACCAN asserts that consumer and community safety and certainty are better protected by maintaining the Code which can be monitored and enforced by the Australian Communications and Media Authority (ACMA). Our submission makes a number of recommendations to maintain the Code instead of replacing it with a guideline.

Download: docxPriority Assistance Guideline submission July 201755.06 KB

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