The ACMA recently consulted with ACCAN on changes that aim to improve the identity-checking requirements for activating prepaid mobile services.

Between November 2015 and July 2016 the ACMA conducted a review of the Telecommunications (Service Provider – Identity Checks for Prepaid Mobile Carriage Services) Determination 2013. The working group established as part of the review made 17 recommendations, which the ACMA has agreed to support.

ACCAN is pleased to see that the ACMA is supporting the working group’s recommendations, which will help to enable all consumers to obtain prepaid services without undue burden.


In its submission ACCAN also outlined additional concerns surrounding barriers faced by recent migrants, Indigenous Australians, people with disability, and victims of domestic violence.

pdfACCAN Submission_ACMA Prepaid ID Checking417.51 KB

docxACCAN Submission_ACMA Prepaid ID Checking85.21 KB