The current USO only guarantees the supply of a standard telephone voice service. ACCAN believes this scope must be broadened to not only guarantee voice services, but also data services, essential content (education and government services) and include service guarantees for connection, fault repairs and reliability standards.
Our submission to the Productivity Commission’s review of the Universal Service Obligation (USO), has proposed an expanded scope for the USO, greater guarantees on services, broader affordability measures and changes to ensure greater inclusion for people with a disability. Our proposed changes would ensure that all consumers have access to essential communications services.
