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This week
In the News: Telecommunications complaints fall, telemarketers not playing by the rules, and more.
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The Australian Communications Consumer Action Network (ACCAN) has welcomed an overall fall in complaints to the Telecommunications Industry Ombudsman (TIO), however, raised concerns that small businesses may be suffering as complaint levels from the sector reach a three year high [ACCAN].
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A CHOICE survey shows that unwanted calls and texts have risen in lockdown, and that telemarketers are flouting the law [CHOICE].
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Telstra CEO Andy Penn says the telecommunications behemoth is 95 per cent of the way through their T22 strategy. The company has recently announced a new strategy, the T25 plan, which focuses on improving 5G coverage across Australia [Sky News Australia].
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The chief of Australia’s competition watchdog, Rod Sims, has been confirmed as the new vice chair digital co-ordination and Asia-Pacific liaison of the International Competition Network (ICN) [iTWire].
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The NSW government will use an app with facial recognition and geolocation technology to police a pilot of seven-day home quarantine for fully vaccinated overseas arrivals [InnovationAus].
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The auDA Foundation supported .au domain authority auDA, is offering five $40,000 competitive grants for new education or research projects that enhance the utility of the Internet in the areas of digital inclusion, cyber security for small business, and Internet access for young Australians [iTWire].
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A series of participating Telstra stores in Sydney, Brisbane and Melbourne are letting customers take advantage of Telstra's new two hour delivery service to coincide "with the latest handset launches," but Canberrans, who are also in lockdown, miss out [iTWire].
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Sydney’s hardest hit COVID hotspots have had the highest demand for loan laptops to allow school students to learn from home, with more than one-third of the 22,600 devices needed in five council areas [SMH].
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The Australian Communications and Media Authority (ACMA) has found that Foxtel has breached broadcasting rules by promoting a betting service during the live broadcast of an AFL match on Easter Monday afternoon [Mumbrella].
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According to the government, “the business model of Australia’s free-to-air television business is under severe strain.” [Innovation Aus]
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WebNews #541
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Tel: (02) 9288 4000
Email: media@accan.org.au
Web: accan.org.au
Twitter: @accan_au
Facebook.com/accanau
LinkedIn: accan.org.au/LinkedIn
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Although we take care to direct subscribers to sites with accurate and reliable content, we advise that ACCAN is not responsible for the content within external sites and has no control over the views, services or information contained therein. Information contained on external sites may not necessarily reflect ACCAN's policy, standards or beliefs.
The Australian Communications Consumer Action Network's representation of residential and other consumers' interests in relation to telecommunications issues is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.
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