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This week
IN THE NEWS: ACCAN pulls together the COVID-19 news you need to know from across the telco industry, calls for urgent action on affordable broadband, and more.
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During the COVID-19 pandemic, continuing social distancing and self-isolation efforts have resulted in millions of Australians increasingly relying on their phone and home broadband services. ACCAN's live-blog pulls together the news you need to know from across the telco industry. [ACCAN]
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ACCAN has urged the Federal Government to prioritise a specific stimulus strategy for telecommunications services to keep Australians connected during the COVID-19 pandemic. [ACCAN]
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ACCAN has called on the nation’s telecommunications networks to ensure that no Australian is left offline during the COVID-19 pandemic. [ACCAN]
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The Regional, Rural and Remote Communications Coalition (RRRCC) has welcomed NBN Co’s new measures to support better bush comms during the COVID-19 pandemic. [RRRCC]
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As the cascade effects of the COVID-19 pandemic impact Australia’s phone and internet, the Telecommunications Industry Ombudsman is preparing for the expected increase in urgent complaints from vulnerable and at-risk residential consumers and small businesses.[TIO]
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Due to the growing number of people working from home, Telstra is seeing congestion impacting 3-4% of calls on their mobile network. Telstra says most of the congestion is being driven by the high number of calls to Government 13 and 1800 numbers. [ZDNet]
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NBN Co share their top tips for helping people to get the most out of working from home. [NBN Co]
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Thousands of people on Wednesday morning began receiving a message which began with, “Coronavirus Aus Gov msg”.The message aims to make more people aware of the government’s rules on managing the spread of the virus. [7News]
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Internet service providers and the federal government have agreed to a new protocol to allow the blocking of websites hosting graphic material depicting a terrorist act or violent crime. [CRN]
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Telstra has been forced to stop almost all transfers of landline numbers to other providers due to COVID-19 related lockdowns in India where much of the work was performed.[itnews]
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Although we take care to direct subscribers to sites with accurate and reliable content, we advise that ACCAN is not responsible for the content within external sites and has no control over the views, services or information contained therein. Information contained on external sites may not necessarily reflect ACCAN's policy, standards or beliefs.
The Australian Communications Consumer Action Network's representation of residential and other consumers' interests in relation to telecommunications issues is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.
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