The Federal Government is developing reforms to give consumers greater access to and control over their data held by companies they do business with, such as banks, energy companies and telcos. The Consumer Data Right will allow customers to transfer their data to different providers to see if those providers offer products that would be more suitable, at a better price.

For consumers, greater use and control of their data could provide significant benefits through helping them to find services they need at reduced prices.
In this consultation The Treasury is asking for further comments on the draft legislation that will underpin the consumer data right, before the legislation is introduced into Federal Parliament. ACCAN’s initial comments on the draft legislation are available here.

ACCAN strongly supports further refinement of the draft legislation to ensure that the consumer data right framework maximises the potential benefits to consumers, and to address areas of potential risk. This would involve expanding the scope of privacy protections for consumers, providing consumers greater control over their information through genuine consent requirements, and constraining the potential for data to be used to the detriment of consumers.

Throughout the submission we draw upon our members’ feedback and views on the issues that consumers may face based on the current drafting of the legislation. See the link below for a full copy of the submission.

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