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Lime Telecom, a pre-paid calling card operator, has been directed to comply with the industry's code having ignored a prior warning from the regulator. The ACMA has found the service provider consistently failed to provide consumers with basic information on prices, expiry dates and fees.
ACCAN, Australia's peak body for communications consumers, congratulates Telstra on its plan to delete discriminatory online CAPTCHA tests from its websites and encourages other providers and businesses to follow suit.
ACCAN's first national survey last year produced such a fascinating portrait of consumer experiences, perceptions and concerns that we commissioned a follow-up this year with many of the same questions.
Australians who are deaf or hard of hearing will be able to have phone conversations in near real-time thanks to a new 24/7 communications service switched on today.