ACCAN has written to the major political parties (the Liberal Party, the Australian Labor Party, the Nationals and Australian Greens) to raise awareness of the need for politicians and government agencies to ensure that all of their online video content is accurately captioned. See below for a copy of this letter.
YouTube has a function that auto-captions videos uploaded to the site, but these captions are often inaccurate. Videos that are uploaded to Facebook often have no captions.
One in 6 Australians suffer from hearing loss; that’s 1 in 6 consumers who are not able to access online videos due to unreadable captions or a lack of captions. Access to information is especially important during the lead up to the 2016 Election. If videos are not properly captioned then many consumers will miss out on important information.
Fixing captions on YouTube and adding captions on Facebook videos is easy. Instructions on how to fix/add captions are available on ACCAN’s website.