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Link to Consumer Top Tips information pack

Top Tips for Phones and Internet

Access our Consumer Information pack of top tips. The pack consists of five brochures and bookmarks that cover common consumer issues

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Link to consumer blog post on 3rd party charges

What to do if you get third party charges on your phone bill

Have you received a text message informing you that you’ve subscribed to a service

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Link to blog: Tips for picking a good value nbn plan

Tips for picking a good value NBN internet plan

With the NBN rollout picking up momentum, here are some tips that can help you choose a good value internet plan.

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Link: telecommunications compensation

Compensation

If you have been disadvantaged or lost money due to a phone or internet outage, you might be able to claim compensation

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Connect with ACCAN social media and e-newsletter

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Couple stand among a sample of IoT devices

University of New South Wales, School of Electrical Engineering and Telecommunications

Grant round: 2016

Amount: $50,000

Smartphone held in front of repeating blue arches, with same image onscreen

University of Melbourne, Melbourne Social Equity Institute

Grant round: 2017-18

Amount: $69,428

 

Curtin University, Department of Internet Studies

Grant round: 2017-18

Amount: $67,316