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In November 2016, the Department of Communications and the Arts undertook a review of funding for consumer representation and research and how ACCAN has delivered. This was a valuable opportunity to examine communications consumer representation and research; consider the current model’s effectiveness and the ongoing relevance of s593, as well as future considerations and options.

As part of the response we produced an infographic which compares consumer representation and research before ACCAN was established and an outline of the services we now provide each year. ACCAN’s full submission is also linked below.

Consumer representation infographic

Text version of infographic: docxInfographic - text version41.13 KB

Download submission: docxACCAN submission to Review of s593 of the Telecommunications Act1.88 MB

Download submission: pdfACCAN submission to Review of s593 of the Telecommunications Act1.59 MB