Welcome to the ACCAN employment page.

The Australian Communications Consumer Action Network, ACCAN, is Australia’s peak body representing the interests of all consumers in communications issues. ACCAN is an important and independent consumer voice promoting the accessibility, quality of service, affordability and availability of communications services for all Australian consumers.

  • High profile consumer body
  • Communications sector
  • Hybrid work environment (office and/or home office)

ACCAN, a not-for-profit organisation, maintains an accessible work environment and encourages applications from Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically and religiously diverse backgrounds.

Office Manager 2

  • National consumer body advocating for better communications and services
  • Would suit EA style candidates from membership or peak body organisations
  • New full time permanent role based in Sydney CBD, with WFH flexibility

The Organisation

The Australian Communications Consumer Action Network (ACCAN) is Australia’s peak national consumer advocacy organisation for communications working to achieve trusted, accessible, inclusive, affordable and available communications and digital services for all Australians.

As technology evolves, As technology evolves, ACCAN aims to ensure that no consumers are left behind. ACCAN’s work covers a broad range of issues from consumer protection and communications infrastructure to digital platforms. Over the next three years, ACCAN has an opportunity to consolidate its achievements, cementing its place as a trusted, influential national leader in consumer communications issues, encompassing communications and digital services and evidence-based solutions.

Benefits & Culture

  • In support of a work/life balance, flexible working arrangements may be negotiated
  • Generous remuneration package offered
  • Office in Sydney CBD, with excellent public transport options

The Role

Reporting to the CEO, this newly created position will facilitate the streamlining and effective management of the organisation’s administrative requirements, as well as providing comprehensive support to the CEO and executive team. The role will ensure the smooth operation of ACCAN’s daily activities, and your responsibilities include:

  • Support the CEO with board meetings and general executive assistance
  • Assist with finance, governance, compliance and HR functions
  • Coordinate and assist with administrative tasks across the team
  • Develop internal document management processes
  • Maintain office space and facilities support management
  • Ensure accessibility and currency of organisational documents
  • Undertake procurement of office consumables and maintenance

Skills Required

You are currently in a similar office manager or executive assistant role, ideally developed within a membership, community or non-profit organisation. You have the ability to undertake a broad range of duties and work with a high level of self-direction. To succeed in this role, you will be outcomes driven, energetic and empathetic. Additionally, you can demonstrate:

  • Excellent organisation skills and adaptability to manage competing priorities
  • A track record building and maintaining collaborative relationships
  • Highly developed verbal and written communication skills
  • Intermediate/Advanced skills in Office 365 and working knowledge of CRM systems

ACCAN is an EEO employer: Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically, and religiously diverse backgrounds are encouraged to apply.

If you would like a rewarding administrative role supporting a communications peak body, please apply by sending your CV with a cover letter quoting job reference #1300297, responding to the skills required section above. Alternatively, please call Debbie Jardine at NGO Recruitment on (02) 82430570 to discuss your interest.

There are no positions currently available