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Link to Consumer Top Tips information pack

Top Tips for Phones and Internet

Access our Consumer Information pack of top tips. The pack consists of five brochures and bookmarks that cover common consumer issues

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Link to consumer blog post on 3rd party charges

What to do if you get third party charges on your phone bill

Have you received a text message informing you that you’ve subscribed to a service

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Link to blog: Tips for picking a good value nbn plan

Tips for picking a good value NBN internet plan

With the NBN rollout picking up momentum, here are some tips that can help you choose a good value internet plan.

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Link: telecommunications compensation

Compensation

If you have been disadvantaged or lost money due to a phone or internet outage, you might be able to claim compensation

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Connect with ACCAN Social Media and e-newsletter

Connect with ACCAN social media and e-newsletter

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Watch our YouTube videos featuring some of Australia’s best-known disability advocates talking about the technologies and apps that have changed their lives as well as their daily frustrations of dealing with websites and apps that haven’t been made accessible to people with disability.

The videos underline the reason why ACCAN and Telstra are partnering to hold the M-Enabling Australasia 2013 conference – making mobile technologies accessible for people with disability and older consumers. The conference takes place on Wednesday 14 – Thursday 15 August in Sydney.

Emeritus Professor Ron McCallum
Ron McCallum is an Australian legal academic and the first totally blind person to be appointed to a full professorship in any subject at any university in Australia or New Zealand. He is an expert in labour law and has served as a Professor and Dean of Law at the University of Sydney. (watch video)

Renee Eliades
Renne Eliades is a Steve Waugh Foundation Ambassador. She has geleophysic dysplasia, a form of dwarfism that affects one in a million people. It prevents her bones from growing and leaves her dependent on bottled oxygen. (watch video)

Alex Jones
Alex Jones is Co-Founder and Brand Ambassador of Access Innovation Media (Ai-Media). Alex was born deaf, and has not let that stand in the way of pursuing his career in acting, educating and advocating for Deaf and hearing impaired people, and others with a disability. (watch video)

Graeme Innes
Graeme Innes is Australia's Disability Discrimination Commissioner and is blind. Graeme is a lawyer, mediator, company director and has been a human rights practitioner for 30 years in NSW, WA and nationally. (watch video)

Tony Jones
Tony Jones is a policy & advocacy officer for Spinal Cord Injuries Australia and works for the NSW Parliament as research and policy advisor to Jan Barham, Greens MLC. Tony has been in a wheelchair since he was 18 after a fall from a balcony. (watch video)