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Welcome to the ACCAN employment page.

The Australian Communications Consumer Action Network, ACCAN, a not-for-profit organisation, maintains an accessible work environment and encourages applications from Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically and religiously diverse backgrounds.

ACCAN is Australia’s peak body representing the interests of all consumers in communications issues. ACCAN is an important and independent consumer voice promoting the accessibility, quality of service, affordability and availability of communications services for all Australian consumers with particular concern for vulnerable consumers whose needs are underrepresented.

  • High profile consumer body
  • Communications industry
  • Diverse, interesting role working in vibrant NGO
  • Supportive work environment
  • Sydney CBD location with easy access to public transport

Positions available

Policy Officer
(Full time, Permanent)

You will undertake policy work to ensure consumer communications issues are advanced. Your interest and knowledge in communications issues, as well as excellent analytical and stakeholder liaison skills, will be the key to your success in this role. Your capacity for strategic issues management will ensure that ACCAN is dynamic and responsive to emerging issues. You are committed to consumer rights and have a passion for social justice and fair markets. The Australian Communications Consumer Action Network, ACCAN, is a not-for-profit organisation and Australia’s peak body representing the interests of all consumers in communications issues. ACCAN is an important voice promoting accessible, affordable and available communications services that enhance the lives of consumers.

You should have relevant tertiary qualifications or equivalent experience in a communications policy role.

Essential Skills for position

  • An interest in communications policy issues generally , or the capacity to quickly acquire this knowledge in this area
  • A commitment to the effective representation of consumers
  • An understanding of Australian Consumer Law and consumer rights
  • Knowledge of public policy and industry self-regulatory processes
  • Highly developed oral and written communication skills
  • Good analytical and research skills
  • Proficiency in information and communications technology
  • Ability to work collaboratively as part of a team
  • Capacity to work independently with minimal supervision
  • An academic background in economics/law/public policy/ telecommunications related technology

Desired Skills for position

  • Knowledge and experience of working in the community sector
  • Understanding of the needs of people with disabilities

Benefits & Remuneration

The salary is negotiable depending on your experience and qualifications. Please contact ACCAN Director of Policy for more details. In support of a work/life balance, benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

Closing Date: 14th July 2017

If you would like to apply for this position, please email your CV and covering letter identifying the position, and addressing the selection criteria to This email address is being protected from spambots. You need JavaScript enabled to view it. by 5pm, Friday 14th July 2017.

Tel: 02-9288-4000
Fax: 02-9288-4019

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Independent Grants Panel

ACCAN is now accepting Expressions of Interest to serve on its Independent Grants Panel. The role of the Panel is to assess eligible applications to the ACCAN Independent Grants Program and recommend the strongest to the ACCAN Board for funding. Visit the Independent Grants Panel page to find out more.