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Welcome to the ACCAN employment page.

The Australian Communications Consumer Action Network, ACCAN, a not-for-profit organisation, maintains an accessible work environment and encourages applications from Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically and religiously diverse backgrounds.

ACCAN is Australia’s peak body representing the interests of all consumers in communications issues. ACCAN is an important and independent consumer voice promoting the accessibility, quality of service, affordability and availability of communications services for all Australian consumers with particular concern for vulnerable consumers whose needs are underrepresented.

  • High profile consumer body
  • Communications industry
  • Diverse, interesting role working in vibrant NGO
  • Supportive work environment
  • Sydney CBD location with easy access to public transport

In partnership with the National Farmers Federation (NFF), ACCAN has been engaged by the Australian Government to deliver the inaugural Digital Tech Hub program. ACCAN’s role is to develop content and information on digital technologies, specifically focused on the needs of regional, rural and remote Australians. Accordingly, under the guidance of ACCAN and NFF, the Technical Writer will develop easy to understand guides to communications services which will be published via the Hub’s online portal.

Ideally, to succeed in this position you will have relevant qualifications in a technical writer, journalism or communications discipline, or commensurate experience in a relevant role. With excellent computer literacy, you also possess highly developed written communication skills and the ability to create a wide range of content for a variety of platforms and audiences. A strong understanding of telecommunications and ICT solutions and equipment will also assist your success.