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Welcome to the ACCAN employment page.

The Australian Communications Consumer Action Network, ACCAN, a not-for-profit organisation, maintains an accessible work environment and encourages applications from Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically and religiously diverse backgrounds.

ACCAN is Australia’s peak body representing the interests of all consumers in communications issues. ACCAN is an important and independent consumer voice promoting the accessibility, quality of service, affordability and availability of communications services for all Australian consumers with particular concern for vulnerable consumers whose needs are underrepresented.

  • High profile consumer body
  • Communications industry
  • Diverse, interesting role working in vibrant NGO
  • Supportive work environment
  • Sydney CBD location with easy access to public transport

Part-time Grants and Research Assistant

  • Diverse, interesting role working in vibrant NGO
  • Supportive work environment
  • Sydney CBD location with easy access to public transport

 

The Australian Communications Consumer Action Network, ACCAN, is Australia’s peak body representing the interests of all consumers in communications issues. ACCAN is an important and independent consumer voice promoting the accessibility, quality of service, affordability and availability of communications services for all Australian consumers with particular concern for vulnerable consumers whose needs are underrepresented.

The Grants and Research Assistant is responsible for the following day-to-day activities:

  • Acting as primary point of contact and a supportive resource for grant applicants and research partners.
  • Processing grant applications and liaising with applicants
  • Assisting with pre- and post-award administration, including use of SmartyGrants software to monitor and record project progress
  • Monitoring & supporting project partners to ensure they meet activity, budget and reporting milestones in a timely manner
  • Assisting with the publication of ACCAN Grant and Research outputs and promotion, including editing, proofing, and drafting of copy for ACCAN’s website and other publications, ensuring they are inclusive and accessible
  • Building the profile of ACCAN research in the community
  • Curating ACCAN’s research bibliography, stock of printed resources and ISBN. 

 

To be successful in this role you should have the following:

  • A degree or equivalent in a related area
  • Demonstrated Project Management skills
  • Demonstrated high-level research skills, including understanding of methodology and research ethics
  • Oral and written communication skills of a high order, able to assess complex information for quality and outcomes
  • Ability to liaise effectively with a range of people, including consumer/community organisations and academic institutions
  • Ability to work in a self-directed role with limited supervision
  • Ability to work as part of a team and in a consultative framework
  • Advanced proficiency in information and communication technology
  • A commitment to the effective representation of the interests of consumers

 

The position is for 22.5 hours per week and flexible arrangements will be negotiated with the successful applicant.

ACCAN is an EEO employer: women, Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically and religiously diverse backgrounds are encouraged to apply.

Closing Date: 21 January 2019

If you would like to apply for this position, please email your CV and cover letter addressing the Essential Skills, to This email address is being protected from spambots. You need JavaScript enabled to view it. by 5pm Monday 21 January 2019.

Please note ACCAN office will close from 24th December 2018 to 2nd January 2019.

Download: docPart-Time Grants and Research Assistant Position Description.DOC72 KB

Download: pdfPart-Time Grants and Research Assistant Position Description.pdf259.58 KB


 Policy Officer (full time, permanent)

High-profile consumer body
• Communications industry
• Supportive work environment

You will undertake policy work to ensure consumer communications issues are advanced. Your interest and knowledge in communications issues, as well as excellent analytical and stakeholder liaison skills, will be the key to your success in this role. Your capacity for strategic issues management will ensure that ACCAN is dynamic and responsive to emerging issues. You are committed to consumer rights and have a passion for social justice and fair markets. 

The Australian Communications Consumer Action Network, ACCAN, is a not-for-profit organisation and Australia’s peak body representing the interests of all consumers in communications issues. ACCAN is an important voice promoting accessible, affordable and available communications services that enhance the lives of consumers.

You should have relevant tertiary qualifications or equivalent experience in a communications policy role.

Essential Skills for position

  • An interest in communications policy issues generally , or the capacity to quickly acquire this knowledge in this area
  • A commitment to the effective representation of consumers
  • An understanding of Australian Consumer Law and consumer rights
  • Knowledge of public policy and industry self-regulatory processes
  • Highly developed oral and written communication skills
  • Good analytical and research skills
  • Proficiency in information and communications technology
  • Ability to work collaboratively as part of a team
  • Capacity to work independently with minimal supervision
  • An academic background in economics/law/public policy/telecommunications related technology

Desired Skills for Position

  • Knowledge and experience of working in the community sector
  • Understanding of the needs of people with disabilities

 

Benefits & Remuneration

A salary is negotiable depending on your experience and qualifications. Please contact ACCAN Director of Policy for more details. In support of a work/life balance, benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

Closing Date: 21st January 2019

ACCAN is an EEO employer: Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically and religiously diverse backgrounds are encouraged to apply.

If you would like to apply for this position, please email your CV and covering letter identifying the position, and addressing the selection criteria to This email address is being protected from spambots. You need JavaScript enabled to view it. by 5pm, Monday 21st January 2019.

Tel: 02-9288-4000 Fax: 02-9288-4019

Please note ACCAN office will close from 24th December 2018 to 2nd January 2019.

Download: docxPolicy Officer Position Description.doc28.08 KB

Download: pdfPolicy Officer Position Description.pdf593.95 KB