ACCAN's work informs public debate about consumer issues in the communications landscape. Welcome to our collection of the latest news and current affairs that impact communications consumers.
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Legislation must protect consumers in the National Broadband Network environment
Broadband pricing should be monitored to ensure that consumers do not pay more for services under the transition to the National Broadband Network, according to the Australian Communications Consumer Action Network.
The telecommunications watchdog made the recommendation to the Senate Inquiry into the Telecommunications Legislation Amendment (Consumer and Competition Safeguards) Bill 2009, in Melbourne today.
Consumers victims of cybercrime
One third of consumers have fallen victim to Cybercrime or Personal Identity theft, according to the Australian Communications Consumer Action Network (ACCAN).
New research into consumer awareness of E-security was presented today at the Inquiry into Cybercrime, highlighting the need for a more co-ordinated, rigorous approach to E-security measures for Australian consumers.
Telstra fees a ’bad deal’ for consumers
Telstra’s decision to charge consumers a fee of $2.20 for paying their bills is ill timed and a bad deal for consumers, according to the Australian Communications Consumer Action Network (ACCAN), Australia’s new watchdog for communications consumers.
As the issues develop over the course of the election, ACCAN media releases will keep you up to date.