Main content

Alert message

Link to Consumer Top Tips information pack

Top Tips for Phones and Internet

Access our Consumer Information pack of top tips. The pack consists of five brochures and bookmarks that cover common consumer issues

TELL ME MORE >

Link to Consumer Tipsheet: Use less data on your mobile phone

How to use less data on your smartphone

Don't let your smartphone chew through your data allowance, see how smart consumers save!

TELL ME MORE >

Link to Consumer Tipsheet: Travelling overseas with a mobile phone

Travelling overseas with a mobile phone

Consider your options when travelling overseas with your mobile phone.

TELL ME MORE >

Link to consumer tip sheet: How to make a complaint that gets heard

How to make a complaint that gets heard.

If you have a problem with your phone or internet provider, you have a right to complain. Making a successful complaint is pretty straightforward.

TELL ME MORE >

HOT ISSUES: Read ACCAN's latest blogs

  • We’ve launched our new website 03 May 16

    You may have noticed that we’ve launched our brand new website. We’ve been working on the new website for quite some time and we’re very excited to finally have it up and running. The new website is more user-friendly, mobile-friendly and of course, it is accessible to consumers who use assistive...

  • What to do if you get third party charges on your phone bill 27 Apr 16

    Recently there have been increased reports of people receiving unexpected charges on their mobile phone bills. These are for third party charges which means your telco is allowing another provider to sell content to you which you pay for on your phone bill. What you are buying can be phone apps,...

  • Facebook group helping rural consumers with internet issues 18 Apr 16

    How often do you use the internet each week? Statistics from the Australian Bureau of Statistics released in February 2016 showed that the mean number of hours spent per week on the internet for both males and females is 10 hours. Ten hours per week doesn’t seem like much time, but when you think...

Connect with ACCAN Social Media and e-newsletter

Connect with ACCAN social media and e-newsletter

We need your expertise. Become a Member & add your voice Join our facebook communityFollow our real-time conversations on Twitter

Send me news about...

Receive