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New telco rules to assist most vulnerable only weeks away
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ACCAN has today welcomed the announcement from Minister for Communications Anika Wells that the Telecommunications (Domestic, Family and Sexual Violence Consumer Protections) Industry Standard 2025 has been finalised and will come into effect on 1 July 2025 as a crucial milestone for Australians experiencing domestic, family and sexual violence.
Read more: New telco rules to assist most vulnerable only weeks away
The billion-dollar industry with scant consumer protections
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The opinion piece below was written by ACCAN CEO Carol Bennett for the Canberra Times and Australian Community Media. It was originally published on 7 June 2025.
Virtually every man, woman and teenager has a mobile phone. Ninety-eight per cent of adults use mobile phones for calls.
Read more: The billion-dollar industry with scant consumer protections
Write comment (0 Comments)Telstra emergency service outage ‘a near-miss' - with lessons to be learnt
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Peak communications consumer body ACCAN has expressed concern following today’s news that Telstra has been fined for failing to maintain access for more than 12 hours to the 106 emergency call service used by Australians with hearing and speech impairments.
Read more: Telstra emergency service outage ‘a near-miss' - with lessons to be learnt