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Consumers of essential communications services deserve direct regulation
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The ACCC response to the latest draft of the Telecommunications Consumer Protections (TCP) Code validates long-held consumer concerns about the suitability of self-regulation to protect telecommunications consumers.
The Australian Communications Consumer Action Network (ACCAN) welcomes and supports the comments of the Australian Competition and Consumer Commission (ACCC) on the May 20 draft of the TCP Code.
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Consumers welcome legislation to stem the tide of SMS scams
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Telco consumers fed up with SMS scams will soon be able to more easily distinguish between legitimate and fraudulent texts, thanks to new proposed legislation.
ACCAN welcomes the introduction of legislation to establish an SMS Sender ID Register by the Minister for Communications Michelle Rowland in Parliament today.
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New report on ACMA enforcement shows need for greater information
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Better public information on regulator enforcement is required, according to a new report published by the Centre for Media Transition.
The Centre, an interdisciplinary research unit within the University of Technology Sydney, published The Enforcement of Telecommunications Consumer Protections report, detailing the enforcement actions undertaken by the Australian Communications and Media Authority (ACMA) from January 2010 to June 2023 to ensure compliance with consumer protections.
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