Broadband speed claims – what's happening overseas?
Similar to the ACCC’s consultation on broadband speed claims, regulators in other countries are trying to ensure that ISPs deliver on their broadband speed claims.
In the UK, the regulator is considering forcing broadband and mobile operators to pay automatic compensation to customers when services fail or when they are suffering slow speeds.
USO needs to guarantee essential communications services
In its submission to the Productivity Commission’s review of the Universal Service Obligation (USO), the Australian Communications Consumer Action Network (ACCAN) has proposed an expanded scope for the USO, broader affordability measures and changes to ensure greater inclusion for people with a disability. The proposed changes would ensure that all consumers have access to essential communications services.
The current USO only guarantees supply of a standard telephone voice service. ACCAN believes this scope must be broadened to also guarantee data services, essential content (education and government services) and include service guarantees for connection, fault repairs and reliability standards.
Call for nominations for the ACCAN Board
ACCAN is seeking nominations for Directors to fill three (3) vacancies on its Board.
In accordance with the ACCAN Constitution, the 2016-2017 ACCAN Board will consist of nine (9) members . Six (6) positions are continuing Directors from the 2015-2016 Board. Three (3) Directors are retiring from the Board but may be eligible for re-election as stated in the ACCAN Constitution.
In accordance with the ACCAN Constitution Board members are eligible for a three year term.