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The three biggest telcos have spend and usage tools to help you know how much of the different types of services you are using.

 

 

Telstra

Tools to monitor calls and data usage are available on the Telstra website by selecting 'My Account' from the Telstra home page. There is also an app available for use on portable devices.

Vodafone

My Vodafone service.

Optus

Optus provides several options for customers to track their usage and keep their costs down, such as Optus My Account (online usage meter), My Optus App (via mobile handsets), SMS and email alerts, and prepaid mobile customers can check their usage by calling/texting 1509 from their Optus handset (freecall).

There are several pages on the Optus website that provide advice on this such as:

How can I control the amount I spend? ; and

Optus customer control tools

Post-paid plans: these options are available 24/7 and are free to use in Australia.

    • Track and monitor your usage in My Account

    • Take note of automated usage alerts sent via SMS

    • Check your usage or balance via SMS: Text the number 1 (one for balance) or Text the number 2 (two for usage) to 9999

    • Check your balance by phoning: 1509

    • Download the My Optus App

Pre-paid: these options are available 24/7 and are free to use in Australia.

    • Track and monitor your usage in My Account

    • Check your usage or balance via SMS: Text the number 1 (one for balance) or the number 2 (two for usage) to 9999

    • Check your balance by phoning: 1509

    • Download the My Optus App