Royal Melbourne Institute of Technology (RMIT)

The ability of small businesses (those with less than twenty employees) to adopt advanced digital services such as e-commerce solutions and cybersecurity services is vital for these businesses and for the economy. Recent surveys indicate that many are struggling to adapt to sudden changes due to Covid-19. This project aims to investigate how small retail businesses can enhance their growth and efficiency through the better use of advanced digital services from telecommunications providers.

Full Report

Download: Enhancing digital adaptability of Australian small retail business.pdf1.05 MB

Download: Enhancing digital adaptability of Australian small retail business (accessible).docx379.63 KB

Grants round: 2021

Amount: $27,308