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One third of consumers have fallen victim to Cybercrime or Personal Identity theft, according to the Australian Communications Consumer Action Network (ACCAN).

New research into consumer awareness of E-security was presented today at the Inquiry into Cybercrime, highlighting the need for a more co-ordinated, rigorous approach to E-security measures for Australian consumers.

Telstra’s decision to charge consumers a fee of $2.20 for paying their bills is ill timed and a bad deal for consumers, according to the Australian Communications Consumer Action Network (ACCAN), Australia’s new watchdog for communications consumers.

A new fact sheet "Mobile premium services - Information for consumers" has been developed jointly by the Australian Communications and Media Authority and the Australian Competition and Consumer Commission. ---

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ACCANect 2022 Better Basics featured a range of presentations about key topics including access to reliable communications services, affordable communications, on-line safety and trust, and the essentiality of communications.

Thank you for joining us as we probed the progress and challenges of modernising communications basics for consumers, and to the future opportunities to work together and achieve ACCAN’s vision of communications services that are trusted, inclusive, accessible, and available for all.

All conference registrations have access to a video on demand (VOD) broadcast of the conference on the Delegate Connect Conference Platform.

Registration remains open for those who are not registered and wish to watch ACCANect 2022 Better Basics VOD.