ACCAN has recently submitted to the Parliament of Australia’s Senate Select Committee on the Cost of Living. ACCAN’s submission outlined the impact of the increasing cost of broadband services on consumers, and how consumers have adapted to these rising costs. Small increases to the cost of telecommunications services can have a significant detrimental impact on the financial wellbeing of low-income consumers.
ACCAN recommends addressing the increasing cost of telecommunications by establishing:
- A concessional broadband service for households receiving government financial support.
- A national strategy for affordable devices, to reduce the cost of devices for low-income households.
- An independent plan comparison tool, to make it easier for consumers to find the best offers available.
