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- Disability Portal
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- Disability Portal
In order to sign up with some businesses, such as phone companies or internet providers, consumers are often required to be able to prove their identity. This can be problematic for people who do not have the typical standard identification documents such as a driver licence or a passport.
This tip sheet is intended to outline alternative methods that are accepted by telecommunications companies, specifically, Telstra, Optus and Vodafone.
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- Jennee Mobile
Olitech Easy Mate +
Type of device: Mobile Phone
This device may not be used to access the internet
This device does not have a touchscreen
Accessibility Features:
- Cognition:
- Voice Notes
- Simple Instructions
- Simple Reminders
- Hearing:
- Visual Alerts - Electronic Message
- Ringer Volume Adjustable
- Hearing Aid T-coil Coupling
- Messaging Options - Text Messaging/SMS
- Visual indicators on Display - Network
- Visual Alerts - Incoming Calls
- Vision:
- Screen Magnifier
- Standard Number Key Layout
- Tactile Key Marker - '5'
- Talking Keys
- Speech:
- SMS Personalisation and Reuse
- Messaging Options - MMS
- Messaging Options - Text Messaging/SMS
- Physical:
- Automatic Redial
- Guarded/Recessed Keys
- Easy to Press Keys
- Lanyard Pin for key ring or Lanyard Strap
- Headset - plug connected
- Cradle charger
More information is available on:
Olitech Easy Mate+ PDF User Manual
Olitech You Tube videos
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- Jennee Mobile
Samsung Galaxy J2 Pro
Type of device: Mobile
This device may be used with Wi-Fi or a data plan to access the internet.
This device has a touchscreen.
Accessibility Features:
- Cognition:
- Voice Notes
- Simplify Display
- GPS Capability
- Copy and Paste
- Simple Instructions
- Photo Associated Telephone Book
- Assistance Instructions
- Simple Reminders
- No Screen Timeout
- Hearing:
- Supports Closed Captioning for Web Video or Streaming
- Front Facing Camera
- Adjustable Maximum Volume Control
- Two-way Video Communications
- Visual Alerts - Electronic Message
- Ringer Volume Adjustable
- Messaging Options - Text Messaging/SMS
- Visual indicators on Display - Network
- Visual Alerts - Incoming Calls
- Device Coupling - Bluetooth/WLAN
- Vision:
- Screen Reader
- Screen Magnifier
- High Contrast Mode
- Display Characteristics - Colour Differentiation
- Display Characteristics - Adjustable Brightness Control
- Voiced Menus
- Adjustable Font - Size
- Adjustable Font - Style
- Audible Cues - Battery
- Standard Number Key Layout
- Speech:
- SMS Personalisation and Reuse
- Messaging Options - Predictive Text
- Messaging Options - MMS
- Messaging Options - IM
- Messaging Options - Email
- Messaging Options - Text Messaging/SMS
- Physical:
- Stylus or Prosthetic Device support
- Voice Recognition for Accessing Features
- Voice Recognition for Dialling
- Automatic Answer
- Flat Back for Table Top Operation
- Device Coupling - Bluetooth/WLAN
- Predictive Text Input
- Speaker-phone capable
- Easy to Press Keys
- Headset - plug connected
More information is available on:
Samsung Galaxy J2 Pro PDF User Guide
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- Federal Election 2019
The Centrelink Telephone Allowance needs urgent review.
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- Federal Election 2019
The Customer Service Guarantee should be updated to include internet and new reliability measures.
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- Federal Election 2019
A system to provide independent monitoring of broadband services should be introduced.
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- Federal Election 2019
The Broadcasting Services Act should be amended to ensure people with disability can reliably access all free-to-air television.
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- Federal Election 2019
The government should adopt ICT equipment and software procurement practices that ensure people with disability can use them.
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- Events
The Australian Communications Consumer Action Network (ACCAN) was delighted to host the 2023 Sue Salthouse Memorial Lecture on 5th December 2023.
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- Events
ACCAN is pleased to announce we held the ACCAN 2023 Communications Consumer Congress at the Aerial UTS Function Centre in Sydney on Tuesday 12th and Wednesday 13th September 2023.
The Congress was headlined by keynote addresses from Gerard Brody and Commissioner Angelene Falk. Panel discussions featured leading community voices, academics and industry figures, and ACCAN's executive team updated guests on our recent work and emerging issues. A transcript and audio of the event will be available on the following page shortly.
To those who attended, thank you for joining us at the Congress as we strive to achieve ACCAN’s vision of communications services that are trusted, inclusive, accessible, and available for all.
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The Australian Communications Consumer Action Network (ACCAN) was delighted to hold the 2nd Annual Sue Salthouse Memorial Lecture online at 4:00 pm on Thursday 1st December 2022.