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ACCAN submitted to the inquiry into the business case for the NBN and the experiences of small businesses.

The Joint Standing Committee sought views on the experiences of NBN consumers throughout COVID-19, network performance and NBN’s response.

ACCAN raised the following points:

 

  • NBN has been instrumental in allowing consumers, community groups and small businesses to move online and continue their day to day activities. However, issues with reliability, affordability and suitability of services have been magnified throughout the pandemic.

  • The network has held up well, largely due to NBN’s decision to supply 40% more CVC.

  • There are lessons to be learnt from NBN’s relief package for small businesses, as despite the potential to provide significant benefits, the impact has been rather limited.

 

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