NBN Co warns Aussies about a new scam, ACMA warns telcos on failure to provide information to customers with disability, and more
Weekly webnews
In the news this week, NBN Co is warning Aussies about a new scam, the ACMA warns telcos on failure to provide information to customers with disability, and more.
NBN Co is warning Australians of a new scam where cyber criminals are impersonating the provider in an attempt to gain bank details from victims. [nine.com.au]
Australia’s three biggest telcos – Telstra, Optus and Vodafone – have been given formal warnings by the telecoms regulator for failing to provide information about products and services that may suit the needs of consumers with a disability. [iTWire]
A new Small Business Team has been announced by the Telecommunications Industry Ombudsman (TIO). Effective from 1 April 2019, the team will deliver resolutions to complaints from small businesses. [Technology Decisions]
A further 26 mobile communication black spots will be eliminated in WA, following a $14.6 million investment to improve coverage in regional areas as part of round four of the Federal Government’s Mobile Black Spot Program. [West Australian]
The phone company confirmed it was moving customers to a “new billing platform” and was “in the process of calling the 12 impacted customers to talk about alternative” billing options. [3AW]
A sophisticated email phishing scam purporting to be from the Australian Taxation Office (ATO) has been flooding inboxes across the country. Exploiting the well-established reputation of the government agency, the email scam tells the recipient the ATO is trying to contact them in regards to an undisclosed matter. [Nine.com.au]
The City of Melbourne has rejected a Telstra bid to put up 81 flashing advertising billboards on CBD public phones, saying the telco was trying to exploit a legal loophole to profit from public space. [3AW]
Victorians with Android smartphones will be able to pay for their public transport trips across the state from this Thursday. However, iPhone users - which make up two thirds of Victorians - will have to wait for the mobile option as the Victorian Government has not yet reached a deal with Apple. [Nine.com.au]
The City of Melbourne has rejected a Telstra bid to put up 81 flashing advertising billboards on CBD public phones saying the company was trying to exploit a legal loophole to profit from public space.[The Age]
Although we take care to direct subscribers to sites with accurate and reliable content, we advise that ACCAN is not responsible for the content within external sites and has no control over the views, services or information contained therein. Information contained on external sites may not necessarily reflect ACCAN's policy, standards or beliefs.
The Australian Communications Consumer Action Network's representation of residential and other consumers' interests in relation to telecommunications issues is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.
WebNews #472
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