The Communications Alliance has reported a decline in complaints on average for major participating telcos for the third quarter in a row, and the lowest ratio of complaints to services in operation since Q4 2015. [CRN]
The telco, which has been offering NBN services for a bit over a year, provides the numbers in a ‘key facts sheet’, something the Australian Media and Communications Authority (ACMA) now requires all retail service providers (RSPs) to publish. Prior to this, Vodafone had simply said that speeds on all its NBN plans vary. [itnews]
Huawei has said it will be "releasing" 5G smartphones at the upcoming Mobile World Congress (MWC) in Barcelona next month, based on its new Balong 5000 chipset.[ZDNet]
The NBN Co's latest promotional move, offering retail service providers $160 for each customer who signs up for a 100Mbps service, effectively requires these customers not to downgrade or disconnect until January 2021, according to the head of small ISP, Launtel. [iTWire]
Netflix users are being warned to show extreme caution after the discovery of a sophisticated email scam infiltrating inboxes across Australia. [nine.com.au]
Thousands of Victorian commuters will soon be able to use their smartphones to touch on and off public transport, under a trial of a cardless myki system. [The Age]
Clive Palmer's app has the potential to access user data on Android devices. The app's developer says it is not collecting personal information; however the app exposes how political parties can avoid privacy protections. [ABC News]
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The Australian Communications Consumer Action Network's representation of residential and other consumers' interests in relation to telecommunications issues is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.
WebNews #465
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