Consumer Safeguards Review, Joint Committee into NBN roll-out and more telco news
Weekly webnews
In the news this week, the Government releases Part A of the Consumer Safeguards Review and Part B consultation paper, the Joint Standing Committee hands down their report into the regional and rural roll-out of NBN, and more NBN users shifting to 50Mbps plans.
The Regional, Rural and Remote Communications Coalition has again called for the Australian Government to introduce much needed reforms to underpin the delivery of telecommunications services across Australia. [itWire]
Australian internet providers and telcos are set to be “encouraged” by the government to set up onshore call centres to handle escalated complaints. [itnews]
NBN should introduce its business-grade satellite project, address fixed-wireless congestion, and update its regional broadband levy amounts before passing legislation, the joint standing committee has recommended. [ZDNet]
NBN Co is hoping its growing focus on the business market will contribute “around half” of the overall average revenue per user (ARPU) uplift it is targeting by 2022. [itnews]
The Australian government has decided not to abolish the Telecommunications Industry Ombudsman (TIO) after all, following a consultation with industry that showed strong support for the external dispute resolution (EDR) scheme. [ZDNet]
The Australian Communications and Media Authority said telcos are failing to adhere to a new complaints-handling standard it handed down in July. [CRN]
Optus plans to invest a further $23.6 million into its South Australian network, as part of plans to build more than 40 new towers by the end of March. [ARN]
Just under half of total NBN users have shifted to plans with speeds of at least 50Mbps, a report from the ACCC revealed. [CRN]
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WebNews #458
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