The big switch: Business customers warned on ADSL changes 

NBN Co says 855,000 homes and businesses are due to switch to the NBN access network between January and March next year, but it is urging small businesses to get ready. [Sydney Morning Herald]

Average mobile data plan has nearly doubled in a year but we’re still getting stung on excess charges 

Australian mobile customers are still forking out millions each year for going over their mobile data limit but the number of cases appears to be quickly trending downwards. Survey data from consumer website Finder.com.au shows that Aussies were still charged about $181 million for extra mobile data last year. That compares to $259 million the year before. [news.com.au]

5G mobile network threatens NBN’s customer base 

According to Dr Mark Gregory, electronic and telecommunications associate professor at RMIT University, NBN Co should be worried about 5G being serious competition. [New Daily]

Two-day Optus outage in WA's South West ends 

Optus customers in Western Australia's South West are back online after a network-wide outage saw the town disconnected for two days. The outage first occurred in Pemberton town centre on Monday evening, and was identified as a "third party" fault. [WA Today]

TPG tops ACCC broadband speed report 

The ACCC has released its latest Measuring Broadband Australia report, giving Aussies a useful insight into which NBN plans offer the best real-world speeds – and TPG has claimed the number-one spot.[Canstar Blue]

Vodafone expands its $5 roaming offer with 11 new destinations 

Vodafone has added 11 new destinations to the already sizeable list of countries covered by its $5 roaming offer. This brings the total up to 80 different locations around the world, including popular destinations like the USA, Fiji, Singapore and Indonesia. [finder.com.au]

Vodafone Reports Melbourne Cup Data Spike 

Vodafone has reported a 47% increase in data usage on its mobile network during this year’s Melbourne Cup increasing by 47% compared to last year, as well as a reported 54% increase in data usage during Derby Day compared to last year’s numbers. [Channel News]

How the NBN rollout avoided sacred sites 

Providing NBN coverage across areas such as Alice Springs and Broome involved circumventing Indigenous sacred sites, the company's chief network deployment officer has described [ZDNet]

Optus to launch 5G across Canberra and Brisbane in January 

Optus has announced that it will be launching 5G fixed-wireless services in Canberra and Brisbane in January 2019, with other Australian capital cities to follow by March. [ZDNet]

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The Australian Communications Consumer Action Network's representation of residential and other consumers' interests in relation to telecommunications issues is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.