More than 1400 calls to the Triple Zero emergency call service were unable to be connected during a Telstra network outage in May, the government's formal report into the incident reveals. [Sydney Morning Herald]
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Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes to the national Telecommunications Industry Ombudsman (TIO). [ABC News]
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A joint audit committee has asked the Department of Communications to explain how the transition from the Universal Service Obligation (USO) to the new Universal Service Guarantee (USG) will occur, as well as for better costs oversight into its Telstra contract. [ZDNet]
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Optus has handed millions of dollars back to more than 240,000 customers and could pay at least $10 million in fines over “premium content” charged to users who didn’t sign up for it or want it. [itnews]
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Origin Energy is expanding into broadband as it looks to compete with the likes of Amaysim and Vocus-owned Dodo. The company will use Optus’ existing NBN network, providing unlimited data on five different NBN and ADSL services priced between $65 and $110 per month in either 12-month, 24-month or no fixed term contracts. Calls are also available for an additional fee. [CRN]
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TPG Telecom’s board is hoping increased transparency about how its bonuses are calculated will avoid a second strike from shareholders as its chairman and CEO David Teoh expects $3.41 million in payment this year. [Sydney Morning Herald]
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A Queensland town with a population of just ten has mobile coverage for the first time after becoming the first community to install Telstra's 4GX-lite satellite small cells. [CRN]
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Communications Alliance chief John Stanton has questioned the Federal Government's claims about having consulted widely before drafting its encryption bill, pointing out during a parliamentary hearing that he had had just a single meeting with a representative of the attorney-general's office in the run-up to the release of the public draft of the bill. [iTWire]
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The Victorian government has announced an AU$1.7 million investment in symmetrical gigabit fixed-wireless broadband in Horsham through a partnership with Spirit Telecom under the Connecting Regional Communities Program. [ZDNet]
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