Panel and workshop registrations open, anti-encryption bill group launches
Weekly webnews
In the new this week, ACCAN is calling for EOI's to serve on our Independent Grants Panel, Telstra refunds customers for third-party billing, and more.
Expressions of Interest to serve on ACCAN's Independent Grants Panel are open. To find out more and apply, head to http://accan.org.au/grants/grantspanel [ACCAN]
Registrations are still open for workshops relating to the Australian Government’s Digital Transformation Agenda. Workshops are being held Thursday 4 October 9:30-11:30 am or 2:00-4:00 pm. For more info or to register, email Vangel.Stefanoski@dta.gov.au
Indigenous Australians in some of the nation's most remote communities are being handed exorbitant Telstra phone bills, with data suggesting more than $360,000 of debt has been accrued across just 74 cases in three states.[ABC News]
Tech experts are warning pre-paid mobile users to keep an eye out for loopholes and fine-print rules that could see them paying extra for their data. [Nine News]
Telstra has handed back another $9.3 million in refunds to 72,000 customers that were charged for digital content they didn't want from the telco's third-party billing service. [itnews]
Head of Optus’ Regulatory Affairs, Andrew Sheridan, claims Telstra customers could be waiting a while before receiving 5G, warning the telco may struggle to gain enough 5G spectrum, after auctions close in November. [Channel News]
The New Zealand arm of telecommunications giant Vodafone will take the plunge into the world of artificial intelligent branding and customer service, working with Kiwi firm FaceMe to create an "intelligent digital human" to deal with customers' inquiries in stores. [Australian Financial Review]
A new group called Alliance for a Safe and Secure Internet has been formed by Australian industry, technology, and human rights groups to persuade Canberra to ditch its encryption-busting Bill. [ZDNet]
The number of Australians that have migrated to fibre broadband connections has nudged ahead of DSL as the second most popular internet access connection.
Although we take care to direct subscribers to sites with accurate and reliable content, we advise that ACCAN is not responsible for the content within external sites and has no control over the views, services or information contained therein. Information contained on external sites may not necessarily reflect ACCAN's policy, standards or beliefs.
The Australian Communications Consumer Action Network's representation of residential and other consumers' interests in relation to telecommunications issues is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.
WebNews #452
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