ACMA guidance for telcos on delivering NBN info to customers

Hard on the heels of the release of a stronger protection code for telecommunications consumers, Australia’s telcos now have a guide explaining how to give their customers better information about moving to the National Broadband Network (NBN). [itwire]

Telecoms complaints reporting changes sensible, pragmatic, says Labor

The Labor Party has welcomed the scope of expansion of the Complaints in Context reporting process for the telecommunications industry, describing the proposed changes as a sensible and pragmatic measure. [itwire]

Best to sell NBN Co only a decade after rollout ends: expert

The best option for NBN Co after 2022 — when the network rollout is completed — would be for the government to retain it for at least 10 years as that would bring it the most benefit from its investment, a network expert says. [itwire]

NBN Co sale may not have expected effect, says TransACT architect

The privatisation of NBN Co sometime in the future may well end up creating a similar situation like that in the 1990s, when the introduction of new players like Optus and the privatisation of Telstra did not bring about the level of investment needed to keep Australia's infrastructure in pace with growing digital needs, especially in regional areas, a network expert says. [itwire]

Spammers put on notice by the ACMA after SMS pests fined AU$50k

Online marketplace Service Seeking has been fined AU$50,400 for spamming, while the ATO is looking for a third party to help it with a nationwide email campaign. [ZDNet]

Optus and NBN excluded from metro 5G spectrum auctions

Singtel Optus and the National Broadband Network Co will be excluded from the metropolitan auctions for the coveted 5G spectrum, because both are above newly introduced government limits for telecommunications companies. [smh.com.au]

Telstra, Vodafone get a boost from 5G spectrum auction decision

Communications Minister Mitch Fifield had to deal with some interesting tensions last week when he set out the framework for the auction of key 5G spectrum scheduled for October. [smh.com.au]

UK government wants 'full fibre' for everyone by 2033, while the country tumbles down the broadband speed table

The British government's National Infrastructure Commission published a 160-page report yesterday (July 10) covering the health of the nation's cities, the future of its roads, making the switch to low-carbon energy and, among other things, the need to improve broadband communications. [ZDNet]

ACCC says consumer data rights to be implemented soon

Australians will be able to safely share their personal data with trusted service providers once consumer data rights (CDRs) become a reality, the ACCC chair Rod Sims says. [itwire]

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