Consumer concern at Federal Government review of telco Complaints Handling
Weekly webnews
In the news this week: Consumer concern at Federal Government review of telco Complaints Handling, Draft Telecommunications Consumer Protections Code released for public comment and ACCAN Policy Priorities 2018-19.
ACCAN welcomes the release of the public comment draft Telecommunications Consumer Protections Code, but says it doesn’t go far enough in providing adequate consumer protections for today’s telecommunications landscape. [ACCAN]
Our policy priorities are broad subject areas which identify the focus of our policy work for 2018-19. ACCAN's mission is to represent consumers and the public interest, with particular emphasis on the needs of consumers for whom the market is not working. [ACCAN]
The Australian government has the 'wrong priorities' on complaints about telco services, the Labor party has said, with ACCAN, Comms Alliance, and the TIO also expressing concerns with the Consumer Safeguards Review. [ZDNet]
The Australian government has outlined its approach to a new Data Sharing and Release Bill, which aims to balance sharing data held by government with risk management. [ZDNet]
Although we take care to direct subscribers to sites with accurate and reliable content, we advise that ACCAN is not responsible for the content within external sites and has no control over the views, services or information contained therein. Information contained on external sites may not necessarily reflect ACCAN's policy, standards or beliefs.
The Australian Communications Consumer Action Network's representation of residential and other consumers' interests in relation to telecommunications issues is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.
WebNews #440
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