Telcos make a good start in providing critical information on NBN offers

A new Australian Communications and Media Authority intelligence sweep of telco websites  has found the overwhelming majority of telcos are complying with rules to provide Critical Information Summaries (CIS) to their customers. [ACMA]
 

ACCAN gets a mention on Checkout’s segment about Mobile Phone Insurance

This week’s episode of The Checkout included a segment on mobile phone insurance with ACCAN getting a couple of mentions. Checkout the video via the link. [ABC's The Checkout]
 

NSW Government to review digital asset laws as data after death becomes more important

Wills and testaments are filled with references to houses, money and family heirlooms, but most have never considered what will happen to their digital property when they die. [ABC News]

CPRC releases report on preconditions of effective consumer engagement

CPRC’s Five Preconditions of Effective Consumer Engagement report outlines a conceptual framework to build consumer confidence and trust in demand-side engagement across a range of markets through empowerment and based on the lived consumer experience. [CPRC]

Tender opens for the National Relay Service

The Turnbull Government has today issued a Request for Tender (RFT) to deliver Australia’s National Relay Service (NRS), a phone service for people who are deaf or have a hearing or speech impairment. [Minister Fifield]

NBN CEO Bill Morrow stepping down

The chief executive officer of the company rolling out Australia's National Broadband Network (NBN) Bill Morrow has announced that he will be stepping down from his role by the end of the year. [ZDNet]

Telstra announces global first 5G Wi-Fi hotspots

Telstra has announced switching on the world's first 5G-enabled Wi-Fi hotspots in the Gold Coast ahead of the Commonwealth Games next month, with visitors to the region able to gain access to the free service. [ZDNet]

ACCC won’t reveal NBN capacity purchased by telcos

The Australian Competition and Consumer Commission will release data that reveals the market share of smaller telcos that purchase access to NBN’s network. However it said today it had decided against revealing the ratio of NBN capacity (CVC) to number of end users across individual telcos. [ComputerWorld]

Although we take care to direct subscribers to sites with accurate and reliable content, we advise that ACCAN is not responsible for the content within external sites and has no control over the views, services or information contained therein. Information contained on external sites may not necessarily reflect ACCAN's policy, standards or beliefs.

The Australian Communications Consumer Action Network's representation of residential and other consumers' interests in relation to telecommunications issues is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.