Hot Issues
Welcome to the latest current affairs that impact communications consumers.
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ACCAN has received a record 71 applications for the 2011 round of the ACCAN Grants Scheme, which closed on 20 April 2011.
This represents more than a threefold increase from last year. We're delighted to have received such a diverse mix of high-quality applications with projects spanning a wide range of communications issues affecting Australian consumers.
Read more: Record number of Grants Scheme applications
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ACCAN and Deaf Australia want Deaf and Hearing people to have equal access to telecommunications (phone, mobile, internet) and here's your chance to help.
Read more: Help improve communication services for Deaf people!
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The Australian Communication and Media Authority (ACMA) have begun the exciting and challenging mission of rebuilding their website www.acma.gov.au and they're looking for your help.
Read more: Have your say on the regulator's new website
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ACCAN and the Internet Society of Australia have recently launched NBN: A Guide for Consumers, which provides answers to many questions you may have about the National Broadband Network. It is available via the link above or the Research reports tab on the left-hand side of the Broadband page, including fully accessible versions in audio and Auslan (Australian sign language). Speeches from the launch are available by following the read more link below.
Read more: NBN Guide for Consumers
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Welcome to our brand new ACCAN website!
We hope that the new site will be an excellent resource for consumers, our members, industry, regulators, government and the media. It contains news items, tip sheets for consumers, policy submissions and position statements, our grant projects and research documents. There’s a special area for ACCAN members and an events page to keep you up to date with what’s going on in the sector.
Read more: Welcome to our new website
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Welcome to our collection of the latest news and current affairs that impact communications consumers.
Sign up for ACCAN's weekly newsletter to have these news items sent to your email address each week. To sign up please click on 'Get our e-newsletter' on the right of this page.
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The 2011 round of the ACCAN Grants Scheme opens today with $250,000 in funding to support consumer research, representation, or education projects related to communications in Australia. The peak communications group says eligible community organisations, research bodies and individuals looking to fund communications projects can apply for funding of up to $60,000.
Read more: ACCAN Grants Scheme opens with $250,000 for community projects
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The Australian Consumer Fraud Taskforce will launch National Consumer Fraud Week with a warning that scammers can target you anytime, anywhere, anyhow.
Scammers do not stop at anything to target victims, including adopting a personal touch. Watch out for scammers – whether you are answering a phone call, opening mail, online chatting with friends, shopping or even looking for love.
Read more: National Consumer Fraud Week focuses on consumer protection
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ACCAN, as a Principle Partner of the Australasian Consumer Fraud Taskforce during National Consumer Fraud Awareness Week, would like to warmly invite you to attend the launch screening of:
“Internet Scams: how to protect yourself” a consumer education initiative by the WA Deaf Society, funded by ACCAN’s Grants Scheme.
Read more: Cinema screening: National Consumer Fraud Awareness Week
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The Australian Communications Consumer Action Network (ACCAN) and Media Access Australia (MAA) are calling on the major television networks to include comprehensive captioning on digital free-to-air multichannels after new research has found a high level of awareness and use of closed captions – even among those who aren’t hearing impaired.
Read more: TV networks need to tune in to audience’s appetite for captions
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You may have heard that a few days before Christmas the Government released the NBN business case – formally known as the NBN Co Corporate Plan 2011-2013. There was a flurry of media coverage focusing on the financial stuff and the many uncertain assumptions the Plan depends on. But there were also some interesting new details beyond the expenditure and rates of return.
Read more: What the NBN business case means for you
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The National Relay Service is experiencing major interruptions due to the Queensland floods. The National Relay Service (NRS), a phone solution for people who are Deaf, hearing-impaired or speech-impaired, has been dramatically affected by the Brisbane floods. The NRS’s call centre, which is in Brisbane, has had to be evacuated and this has meant that all NRS calls – other than certain emergency calls – are currently unavailable.
These interruptions are continuing, and there is now information available in Auslan (Australian Sign Language).
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