This week

IN THE NEWS: ACCC announces measures to improve broadband affordability, TIO releases latest complaints figures, and more.
 

ACCC’s effort to improve broadband affordability and consumer compensation commended

ACCAN has welcomed announced measures from the ACCC to improve the affordability of entry-level nbn plan, and to ensure that consumers are better compensated for missed nbn appointments. [ACCAN]
 

Small businesses unable to contact telcos’ overseas call centres fuels complaint surge

A crackdown on Australia’s telco companies is looming as complaints continue to rise, with consumer advocates and industry figures saying the lack of action is “unacceptable”. [news.com.au]
 

Webinar: 2nd National Survey on Tech Abuse and Domestic Violence 

Early this year WESNET, along with Dr Delanie Woodlock and researchers from Curtin University, conducted the Second National Survey on Technology Abuse and Domestic Violence. Join them on 24 November as Karen Bentley, CEO of WESNET, and Professor Donna Chung of Curtin University discuss the survey findings. [WESNET]
 

ACMA research reveals 2020 trends in viewing and listening habits of Australians

New research from the ACMA has revealed more Australians are using the internet to view and listen to content than ever before. [ACMA]
 

NBN Co reveals which suburbs will be upgraded from Fibre to the Node to Fibre to the Premises first 

As part of wide-sweeping changes to the NBN network strategy identified in September, more than 100,000 premises are set to benefit from the ability to connect Fibre to the Premises. It is being made available in areas poorly served by Fibre to the Node, and the first suburbs to benefit have now been identified. [Ausdroid]
 

NBN Co offers technology choice exit for would-be FTTN upgraders

NBN Co is offering individuals pursuing an upgrade from fibre-to-the-node to full fibre a chance to cancel their applications and be issued refunds - in the hope of being able to get the same upgrade for free. [itnews]
 

Need for speed: testing out 5G after months locked down in Melbourne

The Guardian's Josh Taylor trials Telstra 5G in an everyday environment. [Guardian Australia]
 

Government to hold two 5G spectrum auctions in 2021 

The government has outlined plans to hold two 5G spectrum auctions next year, starting with millimetre-wave spectrum in April and then low-band spectrum in the second half of the year. [IoT Hub]
 

Optus to bring Gomo low-cost mobile brand to Australia

WebNews #521

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