This week

IN THE NEWS: ACCAN's 2020 Grant Round opens soon, 5G phone tips, and more.
 

ACCAN GRANTS OPENING SOON

Expressions of Interest will be open 28 January – 25 February 2020. Up to $100,000 can be requested for research, representation, or education projects that address issues for telecommunications consumers in Australia. [ACCAN]
 

Christmas wrap-up: 5G phones 

Thinking of asking Santa for a 5G phone this Christmas? Don’t sign on the dotted line before you’ve read our tip. [ACCAN]
 

ACCAN welcomes Government's Audio Description funding 

ACCAN has welcomed the Government’s recent announcement that it will provide a total of $4 Million in funding to the national broadcasters, ABC and SBS, to introduce audio described broadcast content in the 2020/21 financial year. [ACCAN]
 

Telco reliability framework remains a work in progress 

Telco customers will benefit from clearer communication from their providers; however, further efforts will be needed to protect consumers against unreliable telco services. [ACCAN]
 

The government is spending millions to dispel 5G safety fears 

The federal government has announced it will pour $9 million into building “public confidence in the safety of telecommunications networks” including 5G over the next four years. [The New Daily]
 

New consumer protections to reduce mobile roaming bill shock 

The Australian Communications and Media Authority (ACMA) has enhanced rules for telcos in order to better protect people against the ‘bill shock’ that can come from high international mobile roaming charges. [ACMA]
 

Did you fall for one of 2019's top phone scams? 

The top telephone scams which fooled people into handing over cash or personal details this year have been revealed. Impersonations of the NBN internet service were the most reported scams of the year, fooling almost 5000 people, according to the Australian Communications and Media Authority (ACMA). [9News]
 

MyRepublic crowned most complained about in Comms Alliance 'expanded' report 

Communications Alliance has revealed that there were 6.8 complaints on average per 10,000 services in operations (SIO) from July to September, as part of its first "expanded" Complaints in Context report. [ZDNet]
 

NBN Co offers holdouts half-price internet for a year 

NBN Co is hoping to drive take-up in the fixed line footprint with a “first timers discount” that gives half-price internet for a year to new end users that have so far rebuffed offers to join. [itnews]
 

Google announces most-searched tech and gaming gifts 

With less than one week until Christmas, Google has revealed the top trending games and gadgets for the tech head in your life. [news.com.au]
 

WebNews #503

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