Submissions


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ACCAN recently provided comments on Communications Alliance’s Draft G651:2023 Customer Authorisation Industry Guideline (the Draft Guideline). ACCAN welcomes the efforts of Communications Alliance to incorporate previous ACCAN feedback into the Draft Guideline. ACCAN’s submission also identifies gaps in the Draft Guideline that limit equitable access to a Customer Authorisation for Customers with disability.

ACCAN recently submitted to the Senate Select Committee on Australia's Disaster Resilience (the Committee). In response to the impacts that natural disasters may have on telecommunications consumers in regional, rural, and remote areas, ACCAN believes the Committee should consider: 

ACCAN recently submitted to the Australian Consumer and Competition Commission (ACCC) in response to NBN Co’s latest proposed Special Access Undertaking (SAU) in August 2023.

ACCAN expresses our qualified support for the latest SAU variation, noting:

ACCAN recently submitted to the ACCC’s consultation on the Environmental and sustainability claims - Draft guidance for business (the Draft Guidance).

ACCAN supports:

ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts (the Department) consultation on possible amendments to pit and pipe exemption criteria. ACCAN supports, in part, the proposed changes, and we further recommended that the Department:

ACCAN has recently (Aug 2023), provided feedback on the Government’s Draft Communications Legislation Amendment (Combatting Misinformation and Disinformation) Bill.

The Bill provides the Australian Communications and Media Authority (ACMA) with reserve powers to ensure that digital platform services are working to protect Australians against harm from online mis and disinformation.

ACCAN recently commented on the Australian Competition and Consumer Commission’s March 2024 report on data brokers issues paper. The report is the most recent investigation by the regulator as part of the Digital Platform Services Inquiry.

The Australian Communications Consumer Action Network (ACCAN) recently commented on phase two of the Australian Bureau of Statistics (ABS) 2026 Census topic consultation. ACCAN is disappointed by the ABS’ decision not to proceed with the topic of ‘internet access and use, including digital literacy’. 

ACCAN believes the collection of national data on household internet access, use and digital literacy is critical towards understanding how Australian households get and stay connected online. It is also critical for addressing barriers to digital inclusion for First Nations communities and people with disability.

ACCAN recently submitted to the Australian Communication and Media Authority’s (ACMA) consultation on the Proposed approach to expiring spectrum licenses. ACCAN’s submission supports the ACMA’s proposed 4-stage process for considering renewals of expired spectrum licenses (ESL).

Additionally, our submission supports:

ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts (the Department) on the Request for Information (RFI) – National Audit of Mobile Coverage. In addition to ACCAN’s comments on the RFI Response Form, we further recommended that the Department:

ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts (the Department) on the Peri-Urban Mobile Program (PUMP) Round 2 draft guidelines. ACCAN's submission recommended that the Department should:

  • Amend clause 3.4.3 to make it mandatory to recognise the in-kind funding co-contributions of third parties.
  • Promote a data-driven approach to site selection through service reliability.

ACCAN recently responded to the Digital Transformation Agency’s (DTA) Initial Data and Digital Government Strategy (the strategy). Our submission to this consultation included a range of recommendations which supported increasing the digital inclusion of Australians. These included: