Our focus

ACCAN’s purpose is to work for “communications services that are trusted, inclusive and available for all”.  To see how we aim to achieve this, view our Strategic Plan.

In 2021 ACCAN efforts will be focused on the following priority areas, informed by the impact of COVID-19 lockdowns on consumers’ use of communications services. At the same time, we will be responsive to emerging issues, and engage with government and industry consultations in areas of significance for telecommunications consumers.

Our policy priorities are developed in close consultation with ACCAN members, and are informed by our knowledge and analysis of the communications market.

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