Australian FamilyHome broadband services have become increasingly expensive, and are out of reach for many households facing tight budgets and more financial demands.

ACCAN’s priority is that No Australian is Left Offline – that all households that can benefit from connection to a fast NBN broadband service are able to do so. We will continue to advocate for the delivery of an affordable, concessional, home broadband service for households on limited incomes. Cost savings for government service delivery are significant, and the social and economic benefits of NBN will be maximised with greater take-up of services.


We will also work to ensure that programs to deliver direct relief to low income individuals are available across a choice of providers, and that consumers have the information they need about services suited to their budget where choice is available.