Technician repairing a mobile base station towerStronger foundations are necessary to support the delivery of essential communications services. Our communities and small businesses are more reliant on telecommunications than ever before, and yet arrangements to support increased reliability have not changed substantially in 20 years.

 ACCAN will advocate for the introduction of arrangements for fast connection times, prompt fault repair, punctual appointment keeping and consumer and small business compensation if timeframes are not met. We will seek network reliability measures for all networks to minimise disruptive outages, and robust, accelerated arrangements for priority assistance customers, to assist those with serious health conditions and disabilities stay connected while at home.