As part of our commitment to community and industry consultation, ACCAN runs and attends a number of events each year.  Our current and upcoming events are profiled on this page.  ACCAN encourages its Members to profile their communications events through our website.

If you would like any further information regarding our events, or to include your event on our site, please contact us.

ACCANect 2021 web banner - Thank you for attending

ACCANect 2021: #DigitalDownload featured a range of presentations about key topics including cyber security advice for small businesses, how Australians’ changing communications habits are driving change in the telecommunications sector, and what the digital platforms are doing to tackle misinformation.

The ACCANect 2021 #DigitalDownload is available on our Delegate Connect conference platform as Video on Demand.

COnnection & Protection Banner: What consumers need from the Internet of Things

In Australia, and worldwide, the demand for consumer IoT devices and appliances is soaring as they become more affordable and the ongoing rollout of 5G mobile technology in Australia means in just 2 years, the average Australian household will likely contain 18 IoT connected devices.

Internet of Things (IoT) powered smart devices and appliances provide consumers with optimal convenience, however, Australia’s current regulatory system offers consumers little protection. An enforceable regulatory regime is needed.

The IoT Position Paper Launch will highlight the key areas of concern for IoT devices in Australia and what consumers need from an Internet of Things regulatory framework.

About  |   Episode 1  |   Episode 2  |   Episode 3  |   Episode 4 |   Episode 5  |   Episode 6 

ACCANect Online

Deirdre ODonnelll - ACCAN Chairperson

ACCANect Online provides a platform for telecommunications consumers to hear from leading voices in the telco sector about the key communications issues that are impacting consumers today and into the future. The new multi-part video series from ACCAN features presentations on the accessibility of communications services, issues relating to regional, rural and remote Australians, and digital inclusion, as well as interviews with ACCAN CEO Teresa Corbin.

Read more about the speakers below.

Deidre O'Donnell, ACCAN Chairperson

 

Date: 11-12 September 2019
Venue: Aerial UTS Function Centre, Sydney

 

ACCAN is constantly striving for improved, consumer-friendly, telecommunications services for all Australians. This year we celebrate a decade of bringing the consumer voice to the telco table.

ACCANect 2019 will provide an opportunity for consumers to reflect on the last 10 years of change in telecommunications and to hear about the challenges and triumphs that consumers have faced. We will also look to the future and hear from our guest speakers about the current trends and increase in demand for telecommunications services towards 2030.

ACCANect 2018 Logo: Confidence in the connected world

Conference background

In 2018, technology and digital services are all around us. Consumers use the internet and telecommunications services to stay connected, go shopping, link into education and job opportunities and access government services.

While we increasingly live our lives online, it’s vital that we don’t leave anyone behind.

  • What gaps will appear in the connected world?
  • Who will and won’t be able to access services due to limitations on connectivity?
  • What can we do to ensure that people are not only connected but also have the confidence to use new technologies to their benefit?

We will explore these questions and more at the 2018 ACCANect Conference, themed: ‘Confidence in the Connected World’.
ACCANect will be an opportunity for consumers, providers and government representatives to get up to speed on consumer concerns around the connected world.

Thank you to everyone who attended ACCANect and made it such a valuable experience

Digital technology has transformed consumer experiences around the world. Consumers can buy products, access information, and communicate with people anywhere in the world with just the touch of a button. We are told that soon everything will be connected so the theme of this year’s ACCANect is ‘Your place in the connected world’.

This “always on”, always connected world raises some big questions for consumers. Is our personal information safe online? Do we know what data is being collected about us and are we happy with how it is being used or shared? How do new services make decisions about us and are they fair? How can we make sure everyone can access an open internet, as well as benefit from the convenience, choice and lower prices?

ACCANect was an opportunity for consumers, providers and government representatives to get up to speed on what’s available now, what’s over the horizon and what the benefits and challenges are going forward.

As well as debate and discussion, ACCANect will provided practical tools for those attending to navigate the connected world. We looked at the latest research as well as successful initiatives both here and overseas to promote and improve connectivity.

Transcripts and presentations will be put into the sessions below when available.

Conference delegates networking at ACCANect - Equipping consumers to stay connected

Download: docxACCANect Program55.75 KB
Download: pdfACCANect Program5.23 MB

All videos and presentations have been uploaded in the form provided to ACCAN.  Where a video is not captioned unedited transcripts as captured on the day are provided.  ACCAN endeavours to supply all materials in an accessible format and will update this page with more accessible versions as they become available.

Background

The digital world can be very complex and challenging for consumers to navigate. ACCAN’s goal is available, affordable and accessible communications services for all Australians. As part of the National Year of Digital Inclusion, the ACCANect Conference focused on how to empower consumers to get and stay connected to the phone and broadband services they need.

ACCANect provided opportunities for consumers, providers and government representatives to get up to speed on what’s available now and what’s over the horizon.