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Australia’s peak communications consumer body is seeking a Disability Policy Officer. This position is only available for those who identify as a person with disability as allowed under 'special measures' of the Equal Opportunity Act 2010.

Disability Policy Officer (1 year contract)

  • High-profile consumer body
  • Communications industry
  • Supportive work environment
  • Remote “home office” work environment
  • Position can be either full-time or part-time

You will undertake policy work to ensure consumer communications issues are advanced. Your knowledge of communications, in particular accessibility issues, as well as excellent analytical and stakeholder liaison skills will be the key to your success in this role. Your capacity for strategic issues management will ensure that ACCAN is dynamic and responsive to emerging issues. You are committed to disability rights and have a passion for social justice and fair markets.

The Australian Communications Consumer Action Network (ACCAN) is a not-for-profit organisation and Australia’s peak body representing the interests of all consumers in communications issues. ACCAN is an important voice promoting accessible, affordable and available communications services that enhance the lives of consumers.

You should have relevant tertiary qualifications or equivalent experience in a disability-related policy role.

Essential Skills for position

  • A sound grasp of disability policy issues in the communications industry or the capacity to quickly acquire this knowledge
  • A commitment to the effective representation of consumers with disabilities
  • Demonstrated understanding of the needs of people with disabilities
  • Knowledge of public policy and industry self-regulation processes
  • Highly developed oral and written communication skills
  • Good analytical and research skills
  • Ability to work collaboratively as part of a team and lead projects
  • Capacity to work independently with minimal supervision
  • Proficiency in information and communications technology

Desired Skills for position

  • Academic background in public policy
  • Ability to produce accessible documents, including plain language and easy English documents
  • An understanding of Australian Consumer Law and consumer rights
  • Knowledge of and experience working in the community sector

Benefits & Remuneration

Salary is negotiable depending on your experience and qualifications. Please contact ACCAN Director of Inclusion for more details. In support of a work/life balance, benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

A position description, including selection criteria, can be obtained from our website at

ACCAN is an EEO employer: Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically and religiously diverse backgrounds are encouraged to apply.

If you would like to apply for this position, please email your CV and covering letter identifying the position, and addressing the selection criteria to This email address is being protected from spambots. You need JavaScript enabled to view it.

All applications should be sent no later than close of business Friday 23 April 2021.

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