Accessible Telecoms Project Assistant

(2 Year Contract: Part-time: 22.5 hours per week)

The Accessible Telecoms service is an independent, up-to-date, free service providing information about phones, equipment, training opportunities and other information suitable for people with disabilities and seniors. The service is delivered via a website (equipment and training database) and a contact centre.

Position Summary

The purpose of the Project Assistant role is to support the Accessible Telecoms project team in a range of administrative duties.

Duties include:

  • Assisting with administrative and marketing duties including mail outs, creating spreadsheets, reporting, assistance during events and social media engagement.
  • Answer calls, emails and chats from consumers and logging each interaction.
  • Search the internet for new telecommunications equipment and their accessibility features, price, points of sale, and other important information.
  • Create documents about new equipment using templates.
  • Keep the equipment database up to date by adding, updating, and removing equipment as required.

Essential Skills for position

  • Experience in administrative roles.
  • Experience with using Microsoft Office (Word, Excel and Outlook).
  • Excellent written communication skills.
  • Self-motivated and able to work independently to meet deadlines.
  • Able to maintain accuracy and attention to detail, which is essential for creating documents.
  • Able to follow procedures.
  • Flexible and willing to perform other tasks as assigned.

Desired Skills for position

  • Lived experience of disability.
  • Familiar with smartphone and tablet jargon and applications.
  • Interest in the telecommunications industry.
  • Knowledge or experience with assistive technologies or the disability sector.
  • Social media savvy; experience with Google & Facebook advertising.

Job Type/Hours/Location

  • 2-year contract position.
  • Part-time, 22.5 hours per week (flexible working hours between 9am – 5pm).
  • Salary negotiable based on experience – SCHADS Award level 2/3.
  • Flexible Work from Home arrangements with occasional working from Sydney CBD office.

Closing Date: Friday 12th May 2023, 5pm

ACCAN is an EEO employer:  Aboriginal and Torres Strait Islander peoples, persons with disabilities, and people from culturally, linguistically and religiously diverse backgrounds are encouraged to apply.

If you would like to apply for this position, please email your CV and covering letter identifying the position, and addressing the essential and desired skills for the position to This email address is being protected from spambots. You need JavaScript enabled to view it. no later than 5pm, 12 May 2023 (AEST).

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