Australia’s peak communications consumer body is seeking a part-time (22.5 hours per week) Communications Assistant.

Communications Assistant (6-month contract)

  • High-profile consumer body
  • Communications industry
  • Supportive work environment
  • Remote “home office” work environment

The Australian Communications Consumer Action Network (ACCAN) is a not-for-profit organisation and Australia’s peak body representing the interests of all consumers in communications issues. ACCAN is an important voice promoting accessible, affordable and available communications services that enhance the lives of consumers.

An exciting part-time entry-level role has become available for a current or recent graduate with a passion for communications, content, and public relations.

We are seeking a creative and driven candidate who has a strong can-do attitude. Your excellent writing skills will be key to success in this role, together with a strong attention to detail, and an ability to synthesise information to write concisely and informatively for both internal and external audiences.

In this role you will:

  • assist the Media and Communications Manager (MCM) with consumer awareness strategies using the ACCAN website, social media, and other mediums;
  • assist the MCM to build the profile of ACCAN, events, research, services and programs, through public relations and marketing activities


You should have relevant tertiary qualifications or equivalent experience in a communications role.
Position would be ideal for a current student of communications, journalism, media, or similar.

Essential Skills for position

  • Excellent oral and written communication skills
  • Strong attention to detail
  • Understanding of the media environment and a strong interest in news and current affairs
  • Familiarity with marketing and/or public relations strategies
  • Demonstrated understanding of social media
  • Ability to synthesise information to write concisely and informatively for both internal and external audiences
  • Capacity to quickly acquire an understanding of communications consumer issues
  • Ability to multi-task and meet deadlines
  • Work positively and effectively as part of a team or autonomously
  • A commitment to the effective representation of consumers
  • Good analytical and research skills

Desired Skills for position

• Experience in updating website content using CMS
• Experience producing publications for print and online
• An understanding of basic consumer rights and knowledge of the community sector
• Ability to liaise effectively with a range of people, including in particular those in consumer or community organisations
• Familiarity with and understanding of the needs of people with disabilities
• Awareness of the needs of Indigenous people
• Ability to produce accessible documents, including plain language and easy English documents
• An understanding of Australian Consumer Law and consumer rights
• Knowledge of and experience working in the community sector

Benefits & Remuneration

Salary is negotiable depending on your experience and qualifications. Please contact ACCAN Director of Operations for more details. In support of a work/life balance, benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

A position description, including selection criteria, can be obtained from our website at

ACCAN is an EEO employer: Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically and religiously diverse backgrounds are encouraged to apply.

If you would like to apply for this position, please email your CV and covering letter identifying the position, and addressing the selection criteria to This email address is being protected from spambots. You need JavaScript enabled to view it.

All applications should be sent no later than close-of-business Monday 12th April 2021.

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