Talking Telco: Helpful consumer guides on internet, mobile, home phone, and more
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ACCAN recently submitted to Communications Alliance’s consultation on the C522:2016 Calling Number Display Guideline. The guideline outlines how Carriage Service Providers offer ‘private’ or ‘blocked’ Caller ID’s to consumers.
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A guide for consumers
The telecommunications regulator, the ACMA, has developed a new regulation called the Telecommunications (Financial Hardship) Industry Standard (the FH standard), which builds upon protections in the existing Telecommunications Consumer Protections Code (TCP Code). The FH Standard will commence on March 29, and compliance is mandatory.
Read more: Quick guide to the Financial Hardship Standard
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ACCAN recently submitted to the Australian Communications and Media Authority’s (ACMA) consultation on its compliance priorities for 2024–25. ACCAN has identified several areas the ACMA should consider when developing its compliance priorities for 2024-25. These areas include: