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A submission by ACCAN to the Australian Communications and Media Authority regarding the Telecommunications (Emergency Call Service) Amendment Determination (2009).

ACCAN believes that, by mandating the provision of location information for emergency calls from mobile phones, the Amendment is likely to result in better outcomes for the many people in Australia who use a mobile phone to make emergency calls.

ACCAN will continue to encourage the ACMA to broaden requirements so that all emergency callers – whether users of landline, mobile, SMS, VOIP, satellite, Speak and Listen, internet relay, video relay or captioned telephony services – can assume equally robust and accurate provision of location information.

Download: Submission to draft Emergency Call Services Determination Amendment.pdf [Adobe Acrobat PDF - 131.91 KB]
Download: Submission to draft Emergency Call Services Determination Amendment.doc[Word Document - 914 KB]