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ACCAN recently submitted to the Department of Communications and the Arts review of the 2015 Telecommunications in New Developments (TIND) Policy. The policy governs the development of telecommunications infrastructure in new greenfields sites and competition between private sector infrastructure providers and NBN Co.

ACCAN is regularly contacted by consumers residing in non-NBN networked new areas that are experiencing poor service outcomes through slow or intermittent services, while facing higher than competitive retail prices for services that are often lower value than their NBN alternative. However, systematic evidence of poor outcomes is limited due to the opacity of current reporting arrangements.

ACCAN submitted that the policy should be revised to:

  • Impose significantly greater reporting requirements;
  • Require minimum wholesale service standards to apply equally to non-NBN networks as they apply to NBN Co.;
  • Provide for the regulation of network operator charges.

Download: docxACCAN submission - DOCA review of the 2015 Telecommunications in New Developments policy84.08 KB
Download: pdfACCAN submission - DOCA review of the 2015 Telecommunications in New Developments policy544.85 KB